Frequently Asked Questions
Find answers to common questions about our security services, pricing, and operations across Canada.
We offer comprehensive security services including uniformed security guards, concierge security, executive protection, event security, loss prevention, CCTV monitoring, government security, mobile patrols, parking enforcement, residential security, and tactical security solutions. All services are tailored to meet Canadian regulatory standards and your specific security needs.
Our pricing varies based on the specific services required, location, duration, and complexity of your security needs. We provide customized quotes for each client. Contact us for a free consultation and detailed pricing information. We offer competitive rates and work with you to find solutions that fit your budget while maintaining the highest security standards.
Yes, all our security personnel are fully licensed, trained, and insured. We ensure compliance with all provincial and federal regulations across Canada. Our guards undergo comprehensive background checks, security training, and continuing education to maintain the highest professional standards.
We provide security services across Canada with offices in Calgary, Edmonton, Vancouver, Toronto, and Hamilton. Our national network allows us to serve clients coast-to-coast while maintaining local expertise and relationships in each community we serve.
Yes, we offer 24/7 security services including continuous monitoring, emergency response, and round-the-clock protection. Our control center operates 24 hours a day, 7 days a week, ensuring immediate response to any security concerns. We can customize schedules to meet your specific operational needs.
Our average response time is under 5 minutes for emergencies. We maintain strategically positioned security personnel and mobile units across all our service areas, ensuring rapid response to alarms, disturbances, or security incidents. Response times may vary based on location and specific circumstances.
Yes, we offer comprehensive security training programs including emergency procedures, safety protocols, and security awareness training for your staff. Our training programs are customized to your specific industry and operational needs, helping your team respond effectively to security situations.
We utilize state-of-the-art security technology including GPS tracking, mobile applications, CCTV monitoring systems, digital reporting platforms, and advanced communication equipment. Our TrackTik technology provides real-time reporting and efficient patrol management across all our security operations.
Getting started is easy! Contact us for a free consultation where we'll assess your security needs, discuss your requirements, and provide a customized solution. We'll work with you to develop a security plan that fits your budget and operational needs. Most clients can have security services implemented within 24-48 hours.
We offer flexible contract terms to meet your needs. While we prefer longer-term relationships to ensure consistent service quality, we also provide short-term and project-based security solutions. Contact us to discuss contract options that work best for your situation.
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